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The members of the 360 Quality Association have developed the 360 Quality Code for handling of reefer cargoes in specialised reefer ships and ports. The aim of the Code is to prevent damage to cargo and to control food safety hazards during the period the cargo is in the custody of the shipping line and the terminal.

The Code

360Q Code PDF (June 2018)

The Code lays down requirements for ships, terminals and trades to be followed in order to achieve this goal. The requirements are not only directed towards the equipment but also lay down procedures, which must be followed when handling the cargo in the ship and terminals. This ensures, that damage caused to any unit of cargo shipped on a specialised reefer ship can be accounted for at any point in the supply chain. Ships and terminals are inspected by approved organisations, ships every two years and terminals every three, to ensure compliance with the requirements in the Code. Success during the inspections results in a 360 Quality Certificate being awarded to the ship or terminal. A unique clause in the Code allows a user of a 360 certified ship or terminal being reported for non compliance of the 360 Quality Code. Appropriate action is then taken by the 360 Quality Association and may result in the withdrawal of the certificate.

The Code formalises the cooperation between the shipping lines and their service providers.
It creates an industry standard that is fully endorsed by all the participating companies, i.e. the shipping lines and their service providers, such as terminals and stevedores.

The handling of the Code bring transparency and accountability into all elements covered by the scope.
Potential problem areas are exposed by performance measurement and analysis. These potential problem areas can then be effectively corrected by giving feedback. A uniform way of working in ships and terminals ensures, that the skills developed in the handling of reefer cargoes are shared by the members of the 360 Quality Association. Technical cooperation is promoted between the members by the 360 Quality Association.

The feedback resulting from the proper implementation of the Code does not only provide a measure of the performance of the participants involved directly in the handling of cargo in ships and terminals. Its regular feedback even provides valuable information to others who form the remaining links in the supply chain.

If you want more information about the Code, you can download it here: 360Q Code (June 2018) and for general information, download here: 360 Quality Association Constitution

How do we verify the quality of our members?


Specialised reefer vessels and seaport terminals are inspected according to the provisions of the 360 Quality Code. Upon compliance a 360 Quality certificate will be issued to the ship, seaport terminal or stevedore. It was developed by the members, classification societies and recognised surveying companies. The organisations inspecting and issuing certificates have to fulfill certain requirements set in the 360 Quality Code and the Association approves such organisations. The certification process includes an initial inspection requested by the owner, manager or operator of the ship or facility. After the initial inspection, a renewal inspection will take place every two years.

Standards & Guidance Notes in PDF

Forms for checklist and reports in Excel

The actual inspecting guidelines and inspection checklists were prepared by the following important international specialists:

  • BMT Surveys B.V
  • Germanischer Lloyd
  • Lloyds Register
  • Industry representatives
  • Shipping lines
  • Terminals

Approved inspection bodies

BMT Netherlands B.V.
Guldenwaard 141
3078 AJ Rotterdam
The Netherlands
Contact: Miguel Centeno, Manager Risk & Quality [email protected]
Tel: +31 10 479 0311

Bureau Veritas
Marine & Offshore Division
67-71 Boulevard du Chateau
92200 Neuilly-sur-Seine
Contact: Claire Peytavin
[email protected]
Direct : +33 (0)1 55 24 79 36
Mob: +33 (0)6 75 15 41 64

Class NK / Nippon Kaiji Kyokai
4-7 Kioi-cho, Chiyoda-Ku
Tokyo 102-8567
Contact: Michiko Takahashi
[email protected]
Tel: +81 3 5226 2175

Brooktorkai 18
20457 Hamburg / Germany
Contact: Henning Pewe
[email protected]
Mob: +49 172 4207336

Lloyds Register EMEA
348, Syggrou Avenue, 176 74, Kallithea, Athens, Greece
Contact: Ioannis Iakovou
E: [email protected]   [email protected]
Tel +30 211 990 7850

Van Ameyde Marine b.v.
Strevelsweg 700/ App. 503
PO Box 5181
3008 AD Rotterdam
The Netherlands
Contact: Walter Dekkers, Managing Director
[email protected]
Tel: +31 10 410 44 00

ILIC Enterprises
Emmanouel Roide Street
Kirzis Center, Block E
Office 14 E
3031 Limassol

Tel.: + 357 25 348568
Fax: + 357 25 748894

[email protected]


Wout van Huijstee
The Netherlands+31653899740
[email protected]

Samuel Vadivelu
Everest Holdings (Pty) Ltd
Durban Harbour
Durban – 4001
South Africa
[email protected]

Approval for inspection and certification of terminals

BMT Surveys B.VPO Box 9373
3007 AJ Rotterdam
The Netherlands
Contact: Olivier van der Kruijs
[email protected]
Tel: +31 10 479 0311

Bureau Veritas Italia spa
Viale Monza, 261
20126 Milano (MI)
Contact: Roberta Prati, Div. Cert.
[email protected]
Mob: +39 33 57 40 01 12

ISACert b.v.

Arnhemseweg 18
67 11 HA Ede
The Netherlands
Contact: Gerard van der Ven, Managing Director
[email protected]
Tel: +31 318 658 750

Lloyds Register Quality Assurance Ltd.Hiramford, Middlemarch Office Village
Siskin Drive
Coventry CV3 4FJ
United Kingdom
Contact: Don Stanley
[email protected]
Tel: +44 24 76 88 23 38

Consulmar Intl. S.A.
Costa Rica
Cristian Bermúdez
Phone: +506 8330 7070 //+506 2758 0603
E-mail: [email protected]

Wout van Huijstee
The Netherlands+31653899740
[email protected]

Approval for inspection and certification of depots


Juan Pablo Chinchilla
Celular: +506 8826-5514
[email protected]


Wout van Huijstee
The Netherlands+31653899740
[email protected]

Other classification societies and certification organisations can be approved by the 360 Quality Association to inspect ships and terminals. For terminals, certification must be done by accredited certification companies for ISO 22000 and/or HACCP.

Basic requirements

Of course, 360Q has some basic requirements for the equipment and configuration of a variety of details at each member’s facilities. This applies to equipment concerning protection, handling and treatment of the cargo.

For specialised reefer vessels:

  • weather tightness of cargo holds
  • strength and maintenance of gratings
  • strength and maintenance of side shoring
  • prevention of breaking glass and hard plastic
  • use of airbags for securing in void space between cargo units
  • stowage of cargo to ensure good circulation of air and prevent movement at sea
  • maintenance of cargo gear
  • maintenance of hydraulic equipment
  • proper cleaning and hygiene
  • planning of sea passage
  • reefer installation
  • capacity of power generation plant
  • temperature management
  • training of crew
  • standardised procedures during different stages of the voyage using checklists

For seaport terminals and stevedores:

  • management processes
  • staff training
  • stevedoring equipment in vessels
  • fixed stevedoring equipment
  • rolling terminal equipment
  • fixed terminal equipment
  • maintenance of equipment
  • product contamination & hygiene
  • product quality
  • temperature management
  • cargo intake & dispatch control

Reduced risks should result in reduced insurance premiums

As our members engage in the enhancement of the quality results with high motivation, the results are becoming better and better. Loss and damage are reduced. In order to prove this, we have formed teams in the terminals that regularly analyse the damage statistics.

We have commenced a dialogue with insurance companies with the aim of making them accept the 360Q Code and its requirements as a claims prevention measure. This has resulted in a premium reduction. We hope that the benefits from the outcome of our talks with the insurance companies will benefit all stakeholders taking a risk. This is one of our top priorities for the next couple of years.

  • Customers benefit directly from low insurance rates.
  • Insurance companies can offer lower rates for cargoes and ships in 360 approved trades and attract new customers.
  • 360 Quality members add value in the supply chain by reducing costs and increasing standards.

Insurance companies:

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