The members of the 360 Quality Association have developed the 360 Quality Code for handling of reefer cargoes in specialised reefer ships and ports. The aim of the Code is to prevent damage to cargo and to control food safety hazards during the period the cargo is in the custody of the shipping line and the terminal.
360Q Code PDF (June 2018)
The Code lays down requirements for ships, terminals and trades to be followed in order to achieve this goal. The requirements are not only directed towards the equipment but also lay down procedures, which must be followed when handling the cargo in the ship and terminals. This ensures, that damage caused to any unit of cargo shipped on a specialised reefer ship can be accounted for at any point in the supply chain. Ships and terminals are inspected by approved organisations, ships every two years and terminals every three, to ensure compliance with the requirements in the Code. Success during the inspections results in a 360 Quality Certificate being awarded to the ship or terminal. A unique clause in the Code allows a user of a 360 certified ship or terminal being reported for non compliance of the 360 Quality Code. Appropriate action is then taken by the 360 Quality Association and may result in the withdrawal of the certificate.
The Code formalises the cooperation between the shipping lines and their service providers.
It creates an industry standard that is fully endorsed by all the participating companies, i.e. the shipping lines and their service providers, such as terminals and stevedores.
The handling of the Code bring transparency and accountability into all elements covered by the scope. Potential problem areas are exposed by performance measurement and analysis. These potential problem areas can then be effectively corrected by giving feedback. A uniform way of working in ships and terminals ensures, that the skills developed in the handling of reefer cargoes are shared by the members of the 360 Quality Association. Technical cooperation is promoted between the members by the 360 Quality Association.
The feedback resulting from the proper implementation of the Code does not only provide a measure of the performance of the participants involved directly in the handling of cargo in ships and terminals. Its regular feedback even provides valuable information to others who form the remaining links in the supply chain.
If you want more information about the Code, you can download it here: 360Q Code (June 2018) and for general information, download here: 360 Quality Association Constitution
How do we verify the quality of our members?
Specialised reefer vessels and seaport terminals are inspected according to the provisions of the 360 Quality Code. Upon compliance a 360 Quality certificate will be issued to the ship, seaport terminal or stevedore. It was developed by the members, classification societies and recognised surveying companies. The organisations inspecting and issuing certificates have to fulfill certain requirements set in the 360 Quality Code and the Association approves such organisations. The certification process includes an initial inspection requested by the owner, manager or operator of the ship or facility. After the initial inspection, a renewal inspection will take place every two years.
Standards & Guidance Notes in PDF
- 360Q Guidance Notes Ships (March 2017)
- 360Q Guidance Notes Terminals (Sept 2016)
- 360Q Guidance Notes Depots (Sept 2016)
- 360Q Guidance Notes for trades (June 2012)
- 360Q Guidance Notes for Stevedores (June 2018)
- Standards for organisations, that are not accredited for inspections by an official national accreditation organisation (March 2007)
Forms for checklist and reports in Excel
- 360Q Checklist PTI Containers (Feb 2015)
- 360Q Checklist Terminals incl containers (March 2017)
- 360Q Checklist Ships incl containers (May 2015)
- 360Q Checklist Depots (Feb 2016)
- 360Q Checklist Stevedores (June 2018)
- Damage Report for Check Point Vessel In or Out (July 2006)
- Inspection checklist for trades (June 2012)
The actual inspecting guidelines and inspection checklists were prepared by the following important international specialists:
- BMT Surveys B.V
- Germanischer Lloyd
- Lloyds Register
- Industry representatives
- Shipping lines
Approved inspection bodies
BMT Netherlands B.V.
3078 AJ Rotterdam
Contact: Miguel Centeno, Manager Risk & Quality [email protected]
Tel: +31 10 479 0311
Marine & Offshore Division
67-71 Boulevard du Chateau
Contact: Claire Peytavin
Direct : +33 (0)1 55 24 79 36
Mob: +33 (0)6 75 15 41 64
Class NK / Nippon Kaiji Kyokai
4-7 Kioi-cho, Chiyoda-Ku
Contact: Michiko Takahashi
Tel: +81 3 5226 2175
DNV GL SE
20457 Hamburg / Germany
Contact: Henning Pewe
Mob: +49 172 4207336
Lloyds Register EMEA
348, Syggrou Avenue, 176 74, Kallithea, Athens, Greece
Contact: Ioannis Iakovou
E: [email protected] [email protected]
Tel +30 211 990 7850
Van Ameyde Marine b.v.
Strevelsweg 700/ App. 503
PO Box 5181
3008 AD Rotterdam
Contact: Walter Dekkers, Managing Director
Tel: +31 10 410 44 00
Emmanouel Roide Street
Kirzis Center, Block E
Office 14 E
Tel.: + 357 25 348568
Fax: + 357 25 748894
Wout van Huijstee
Approval for inspection and certification of terminals
BMT Surveys B.V
PO Box 9373
3007 AJ Rotterdam
Contact: Olivier van der Kruijs
Tel: +31 10 479 0311
Bureau Veritas Italia spa
Viale Monza, 261
20126 Milano (MI)
Contact: Roberta Prati, Div. Cert.
Mob: +39 33 57 40 01 12
67 11 HA Ede
Contact: Gerard van der Ven, Managing Director
Tel: +31 318 658 750
Lloyds Register Quality Assurance Ltd.
Hiramford, Middlemarch Office Village
Coventry CV3 4FJ
Contact: Don Stanley
Tel: +44 24 76 88 23 38
Consulmar Intl. S.A.
Phone: +506 8330 7070 //+506 2758 0603
E-mail: [email protected]
Tel: +27 31 273 3260
Mobile: +27 81 085 6371
285 Grosvenor Road
Wout van Huijstee
Approval for inspection and certification of depots
Juan Pablo Chinchilla
Celular: +506 8826-5514
Wout van Huijstee
Other classification societies and certification organisations can be approved by the 360 Quality Association to inspect ships and terminals. For terminals, certification must be done by accredited certification companies for ISO 22000 and/or HACCP.
Of course, 360Q has some basic requirements for the equipment and configuration of a variety of details at each member’s facilities. This applies to equipment concerning protection, handling and treatment of the cargo.
For specialised reefer vessels:
- weather tightness of cargo holds
- strength and maintenance of gratings
- strength and maintenance of side shoring
- prevention of breaking glass and hard plastic
- use of airbags for securing in void space between cargo units
- stowage of cargo to ensure good circulation of air and prevent movement at sea
- maintenance of cargo gear
- maintenance of hydraulic equipment
- proper cleaning and hygiene
- planning of sea passage
- reefer installation
- capacity of power generation plant
- temperature management
- training of crew
- standardised procedures during different stages of the voyage using checklists
For seaport terminals and stevedores:
- management processes
- staff training
- stevedoring equipment in vessels
- fixed stevedoring equipment
- rolling terminal equipment
- fixed terminal equipment
- maintenance of equipment
- product contamination & hygiene
- product quality
- temperature management
- cargo intake & dispatch control
Reduced risks should result in reduced insurance premiums
As our members engage in the enhancement of the quality results with high motivation, the results are becoming better and better. Loss and damage are reduced. In order to prove this, we have formed teams in the terminals that regularly analyse the damage statistics.
We have commenced a dialogue with insurance companies with the aim of making them accept the 360Q Code and its requirements as a claims prevention measure. This has resulted in a premium reduction. We hope that the benefits from the outcome of our talks with the insurance companies will benefit all stakeholders taking a risk. This is one of our top priorities for the next couple of years.
- Customers benefit directly from low insurance rates.
- Insurance companies can offer lower rates for cargoes and ships in 360 approved trades and attract new customers.
- 360 Quality members add value in the supply chain by reducing costs and increasing standards.